Are my G2 and Capterra profiles feeding AI wrong facts?
They can. A review-site profile is a page an engine can retrieve, and if it shows an old price, feature list or description, an engine may repeat it. No engine publishes guidance on review sites, so check each profile yourself against your current facts and ask the site to correct what is wrong.
Free to read, no signup. Nova lists the profiles engines cite and where they differ from your facts.
What the documentation covers, and what it doesn't
No engine publishes guidance on review-site profiles. The documentation does show that engines fetch and cite pages they can reach.
Claude fetches pages when asked
Anthropic says Claude-User fetches web pages when a person asks a question that needs them, so a profile page can be read and repeated.
Does Anthropic crawl data from the web?Keep business profiles current
Google lists keeping Merchant Center and Business Profile information up to date among its AI features best practices, because those profiles feed what it shows.
AI features and your websiteFive steps to audit your review profiles
Do it by hand with these steps, or hand the whole thing to Nova.
List the profiles that rank for you
Search your brand and category. List the review sites, directories and marketplaces that appear, and the ones engines cite.
Nova: lists the profile pages engines cite for your prompts.
Write down your current facts
Record your current description, pricing, features, integrations, screenshots and company details.
Nova: builds this from your site and asks you to confirm it.
Compare each profile
Open every profile and mark what is wrong, outdated or missing. Note who controls the page and how to request changes.
Nova: marks the differences between each profile and your facts.
Update what you control
Use the vendor tools these sites provide to update your description, pricing and features. Keep wording consistent with your site.
Nova: drafts the updated text for each profile.
Request corrections and recheck
Ask the site for factual corrections with proof where you cannot edit. Re-ask the engines in a few weeks.
Nova: drafts correction requests and re-checks later.
Short on time? Nova, your AI brand visibility expert, runs this Maneuver on your brand and tracks the result.
Take it to NovaEvery profile, what's wrong and the fix
| Profile | Field | Shows | Current fact | Fix |
|---|---|---|---|---|
| [Review site A] | Pricing | [OLD PRICE] | [YOUR PRICE] | Update in vendor portal |
| [Review site B] | Integrations | [N] apps | [N] apps | Update list |
| [Directory C] | Description | [OLD LINE] | [ONE LINE] | Request correction |
Nova then re-checks the profiles and the engines' answers, so you see which corrections took effect.
Take this Maneuver into your own AI agent
Get review-profile-audit.md, a ready-to-use skill file with a profile inventory, a comparison table and a correction template. Drop it into Claude, Cursor or any agent that reads SKILL.md files.
Skill file for Claude, Cursor and other agents
- A profile inventory template
- A profile-versus-facts table
- A correction request template
Questions, answered.
Relevant reads
All articlesLet Nova audit your review profiles
Nova opens with this Maneuver loaded. You approve every correction before it is sent.